About Us

Over six decades ago, Paul Tribble entered the auto repair business driven by an abiding passion for cars and a genuine desire to positively impact people's lives. His childhood fascination with the mechanics and intricate engineering of vehicles naturally evolved into a love for solving automotive challenges and assisting others in maintaining their vehicles.

Beyond mere technical interests, Paul envisioned creating a business that transcended the conventional auto repair shop. He aimed to establish a place where customers could encounter transparency, trust, and reliability – qualities sometimes lacking in the automotive industry. The goal was to build more than a repair service; it was about fostering a relationship with the community based on integrity and exceptional service.

Recognizing a need for an automotive repair shop prioritizing the customer experience, Paul sought to provide not only repairs but also education about vehicle maintenance. He aimed to empower individuals with knowledge about their cars, enabling them to make informed decisions and instilling a sense of trust in the services offered.

Over time, Paul's dedication to this vision intensified. To sustain and expand upon this commitment, he strategically sold the business in 2023 to Kenny Krackenberger, a proprietor of two reputable shops in Birmingham, Alabama. This strategic move ensures the continued legacy of prioritizing customer experience, integrity, and exceptional service within the automotive community.

Our Philosophy

Our philosophy at Trib's Automotive revolves around the core values of integrity, transparency, and customer-centricity. We believe in treating our customers with the utmost respect, honesty, and fairness throughout every interaction. Our approach is founded on a commitment to providing exceptional service and building lasting relationships.
 
Integrity: We operate with unwavering integrity, ensuring that every recommendation and service provided is based on the genuine needs of our customers. We prioritize transparency in our communication, explaining repairs and costs in a clear and straightforward manner.
 
Honesty: Honest communication is the cornerstone of our philosophy. We believe in being upfront about the condition of your vehicle, the necessary repairs, and the associated costs. Our goal is to empower our customers with the knowledge they need to make informed decisions about their vehicles.
 
Customer-Centric Approach: Our customers are at the heart of everything we do. We strive to create a welcoming and comfortable environment where individuals feel confident entrusting us with their vehicles. Listening to our customers' concerns, understanding their needs, and tailoring our services accordingly are paramount to our philosophy.
 
Quality Workmanship: We are dedicated to delivering high-quality workmanship on every repair and maintenance service. Our skilled technicians use state-of-the-art equipment and adhere to industry best practices to ensure that your vehicle receives the best care possible.
 
Fair and Competitive Pricing: We believe in offering fair and competitive pricing for our services. Our goal is not just to provide exceptional auto repairs but to do so at a value that our customers appreciate. We are committed to avoiding unnecessary upsells and hidden fees.
 
Timely and Efficient Service: We understand the importance of your time and strive to complete repairs and maintenance in a timely and efficient manner. Our team works diligently to minimize downtime and get you back on the road as quickly as possible.
 
Continuous Improvement: We are dedicated to ongoing improvement in all aspects of our business. This includes staying updated on industry advancements, investing in training for our staff, and actively seeking feedback from our customers to enhance their overall experience.
 
At Trib's Automotive, we view our customers as valued partners in the care of their vehicles. Our philosophy is not just about fixing cars; it's about building trust, providing peace of mind, and ensuring that every customer leaves our shop satisfied with the service they've received